Benefits of the Mordecai Portal
Relying on anybody else to manage your ministry is diffuclt. We’ve made a portal that allows you to manage all of the customer service for your members yourself.
- The portal is “all in one” meaning you can manage your entire site and your customers in one place.
- Integrates with your gateway.
- Easy-to-use interface.
- Escalate tickets to Mordecai.
All in one place
Maintain your ministry community in one place.
Handle & review gateway transactions
The portal gets automatically connected to your Stripe account, so you no longer have to sign into stripe to handle your member subscriptions.
Manage member accounts
Reset passwords, issue refunds, review gateway transactions, cancel subscriptions and more. Your members can be taken care of!
Ticket Escalation
Any issues that you cannot address in your portal renders a ticket to Mordecai. You can issue tickets to Mordecai from this portal.
Simplified.
We make our software easy and “to the point” Our backend portal makes it easy to maintain anything in your community, from the way a category appears on the University, to managing a members subscription.
Control everything your way.
All features of Mordecai are “toggle-able.” You can enable or disable features you like or dislike including user-messaging, podcasts, blogs, videos, the university and more.
Manage Members
Manage member accounts to maintain a happy, healthy community.
Content
Manage all content for your community in this portal
Stripe Integration
Integrates with Stripe so you do not have to sign into Stripe to manage your community.
Design your Homepage
Design the look and feel of your entire home page using our homepage builder.
Community Safety
Ban users with the click of a button. This feature auto-refunds and dismisses a member who may not be the best fit for your community.
Tech Support
Mordecai is here to help you every step of the way. If there is a problem that is not available to control from the portal, we'll either develop it, or help you fix the issue.